Terms of Service
Please read these terms carefully before using our services
Effective Date: January 1, 2026
1. Introduction and Acceptance
Welcome to Church's Chicken ("Church's," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website located at churchs-chicken.top (the "Service") operated by Church's Chicken.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service. These Terms constitute a legally binding agreement between you and Church's Chicken.
1.1 Eligibility Requirements
You must be at least 18 years old and have the legal capacity to enter into contracts to use our Service. If you are under 18, you may only use our Service with the involvement and consent of a parent or guardian.
1.2 Account Responsibility
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.
1.3 Updates to Terms
We reserve the right to update these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Effective Date" at the top of this page. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
2. Definitions
For the purposes of these Terms:
- "We," "Us," "Our," or "Company" refers to Church's Chicken, a food service company operating in the United States.
- "You," "Your," or "User" refers to any individual or entity accessing or using our Service.
- "Service" refers to our website, mobile application, delivery services, catering services, and all related services provided by Church's Chicken.
- "Content" refers to text, graphics, images, music, software, audio, video, works of authorship, or other materials on our Service.
- "Website" refers to our website accessible from churchs-chicken.top and any associated domains or subdomains.
- "Order" refers to any food or beverage purchase made through our Service or at our physical locations.
- "Products" refers to all food items, beverages, and merchandise offered by Church's Chicken.
3. Use of Services
3.1 Permitted Use
You may use our Service for the following purposes:
- Personal, non-commercial use in accordance with these Terms
- Browsing our menu and location information
- Placing orders for food and beverages
- Accessing promotional offers and loyalty programs
- Contacting our customer service team
- Providing feedback and reviews about our products and services
3.2 Prohibited Use
You agree not to use our Service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
- To submit false or misleading information
- To upload viruses or any other type of malicious code
- To collect or track the personal information of others without their consent
- To spam, phish, pharm, pretext, spider, crawl, or scrape
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the Service
Food Safety and Quality Standards
Church's Chicken is committed to maintaining the highest standards of food safety and quality. All our products are prepared in accordance with federal, state, and local health regulations. However, we cannot guarantee that our products are free from allergens or that cross-contamination has not occurred during preparation, cooking, or serving.
4. User Accounts
4.1 Registration Requirements
To access certain features of our Service, you may be required to register for an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept all responsibility for all activities under your account
- Immediately notify us of any unauthorized use of your account
4.2 Account Security
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password.
4.3 Account Termination
We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
5. Products and Services
5.1 Product Descriptions and Pricing
We attempt to be as accurate as possible in our product descriptions and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Prices are subject to change without notice.
5.2 Food Safety and Allergen Information
We provide allergen information for our menu items to the best of our ability. However, we cannot guarantee that our products are free from allergens due to potential cross-contamination in our kitchens. Customers with food allergies should exercise caution and consult with restaurant staff before ordering.
5.3 Order Acceptance and Cancellation
All orders are subject to acceptance by Church's Chicken. We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product availability
- Errors in product or pricing information
- Credit card authorization failures
- Suspected fraudulent activity
- Location outside delivery zone
- Orders below minimum order requirements
5.4 Delivery Terms and Timing
Delivery services are available within specified zones and hours. Delivery times are estimates and may vary due to weather conditions, traffic, order volume, or other factors beyond our control. We strive to deliver fresh, hot food but cannot guarantee specific delivery times.
5.5 Minimum Order Requirements
Minimum order amounts may apply for delivery orders and may vary by location. Delivery fees and service charges may also apply as indicated during the ordering process.
5.6 Temperature-Sensitive Item Handling
We take great care in packaging and transporting temperature-sensitive food items. However, we cannot be held responsible for temperature variations that may occur during delivery due to external factors beyond our control.
5.7 Returns and Refunds
Due to the perishable nature of our food products, we generally do not accept returns. However, if you are not satisfied with your order, please contact us immediately. Our refund policy is detailed in our separate Refund Policy.
6. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Church's Chicken and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
6.1 Limited License to Users
We grant you a limited, non-exclusive, non-transferable license to access and use our Service for personal, non-commercial purposes in accordance with these Terms.
6.2 User Content License
By posting content on our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, and distribute such content in connection with our business operations.
6.3 Copyright Infringement
We respect intellectual property rights and expect our users to do the same. If you believe that any content on our Service violates your copyright, please contact us at [email protected] with details of the alleged infringement.
7. User Content
Our Service may allow you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("User Content"). You are responsible for the User Content that you post to the Service, including its legality, reliability, and appropriateness.
7.1 Prohibited User Content
You may not post User Content that:
- Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
- Infringes any patent, trademark, copyright, or other proprietary rights
- Contains unsolicited or unauthorized advertising, promotional materials, spam, or junk mail
- Contains viruses, corrupted data, or other harmful software
- Impersonates any person or entity or misrepresents your affiliation with Church's Chicken
- Contains false or misleading information about our products or services
7.2 Content Moderation
We reserve the right to review, edit, or remove any User Content in our sole discretion, without notice, for any reason or no reason. We do not endorse any User Content or any opinion, recommendation, or advice expressed in User Content.
8. Disclaimers
THE INFORMATION ON THIS WEBSITE IS PROVIDED ON AN "AS IS" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, CHURCH'S CHICKEN:
- EXCLUDES ALL WARRANTIES, CONDITIONS, TERMS, OR REPRESENTATIONS (EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE) INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
- EXCLUDES ALL LIABILITY FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS SERVICE;
- MAKES NO WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
- MAKES NO WARRANTY REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT ON THE SERVICE;
- DISCLAIMS ANY WARRANTY REGARDING THE QUALITY, ACCURACY, OR AVAILABILITY OF PRODUCTS ORDERED THROUGH THE SERVICE.
8.1 Food Safety Disclaimer
While we maintain strict food safety standards, we cannot guarantee that consuming our products will be free from all risks. Customers with food allergies or dietary restrictions should exercise caution and consult with our staff before ordering.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CHURCH'S CHICKEN, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THIS SERVICE.
OUR TOTAL LIABILITY FOR ALL CLAIMS UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM, OR $100, WHICHEVER IS GREATER.
9.1 Food-Related Liability
Our liability for any food-related claims is limited to replacement of the defective product or refund of the purchase price, as detailed in our Refund Policy.
10. Indemnification
You agree to defend, indemnify, and hold harmless Church's Chicken and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees).
This indemnification obligation will survive these Terms and your use of the Service.
11. Third-Party Links and Services
Our Service may contain links to third-party websites or services that are not owned or controlled by Church's Chicken. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit. Use of third-party payment processors or delivery services may be subject to additional terms and conditions.
12. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.
Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination.
13. Governing Law and Disputes
These Terms shall be interpreted and governed by the laws of the United States and the State in which our principal place of business is located, without regard to its conflict of law provisions.
13.1 Dispute Resolution
Any disputes arising under these Terms should first be addressed through direct communication with our customer service team at [email protected].
13.2 Jurisdiction
You agree that any legal action or proceeding relating to these Terms shall be brought exclusively in the federal or state courts located in Washington, DC, and you consent to the jurisdiction of such courts.
14. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
15. General Provisions
15.1 Entire Agreement
These Terms constitute the entire agreement between Church's Chicken and you regarding the use of the Service and supersede all prior and contemporaneous written or oral agreements.
15.2 Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect.
15.3 Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
15.4 Assignment
We may assign our rights under these Terms without restriction. You may not assign your rights under these Terms without our prior written consent.
15.5 Force Majeure
We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including natural disasters, acts of government, labor disputes, or supply chain disruptions.
16. Contact Information
If you have any questions about these Terms, please contact us:
Church's Chicken
Address: 1340 4th St NE, Washington, DC 20002, USA
Phone: +1 202-608-1330
Email: [email protected]
Website: churchs-chicken.top
Customer Service Hours:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday - Sunday: 10:00 AM - 4:00 PM
We strive to respond to all inquiries within 24-48 hours during business days.
Last Updated: January 1, 2026
These Terms of Service are effective as of the date listed above and will remain in effect except with respect to any changes in their provisions in the future, which will be in effect immediately after being posted on this page.